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  • I can't log in to my account
  • I want to stop receiving e-mails
  • I want to delete my account
  • I want to change my personal information
  • How do my points work?

    • How do my points work?

    • For every Mexican peso you have paid (not including shipping or any special promotion), 1 point is accumulated in your EnviaFlores account.

    • When you reach 3,000 points, you will be awarded a $200 MXN bonus whose code will be sent to the email with which you are registered in EnviaFlores. In the "Points" section of your account, you can find the record of your points and the codes you have available and the ones you have used.

    • If you are logged in before starting the purchase process and you have a $200 MXN voucher, a button will appear in the shopping cart with the legend "Coupon Available ($200.00)".

    How long are my points valid?

    • The expiration of the points that you accumulate in your purchases is 12 months and once you have the Frequent Customer Bonus available, it has an expiration of 6 months.

    Where can I see my total points and coupons?

    You will be able to see your points and coupons available in Points.

  • How do I add a reminder?
  • How can I generate an invoice?

How do my points work?

  • For every Mexican peso you have paid (not including shipping or any special promotion), 1 point is accumulated in your EnviaFlores account.

  • When you reach 3,000 points, you will be awarded a $200 MXN bonus whose code will be sent to the email with which you are registered in EnviaFlores. In the "Points" section of your account, you can find the record of your points and the codes you have available and the ones you have used.

  • If you are logged in before starting the purchase process and you have a $200 MXN voucher, a button will appear in the shopping cart with the legend "Coupon Available ($200.00)".

How long are my points valid?

  • The expiration of the points that you accumulate in your purchases is 12 months and once you have the Frequent Customer Bonus available, it has an expiration of 6 months.

Where can I see my total points and coupons?

You will be able to see your points and coupons available in Points.

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Customer Service

Have a questions about the service? Contact us via whatsapp. Weekdays from 8:00 AM to 8:00 PM and Weekend from 8:00 AM to 6:00 PM

Call us 1 866 921 9560 |

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