Where can you deliver?

We deliver to houses, offices, industrial parks, schools, hospitals, hotels, shopping centers, and restaurants. To make the delivery possible, it is crucial that you provide all the required information for the recipient when placing your order and include accurate delivery references.

Due to factors beyond EnvíaFlores' control, in some cases, we must adhere to the reception policies of the delivery establishment. Some places may only allow us to deliver to the reception area or guardhouse for security or hygiene reasons. Please review the policies of the specific location with the establishment.

What if they can't make the delivery?

If delivery is not possible at the designated location, don't worry, your order can be rescheduled to a new address within the next 48 hours.

Deliveries to Hospitals

At EnviaFlores, we are committed to strictly adhere to each hospital's policies to ensure that your delivery experience is smooth and trouble-free. Since most hospitals do not accept flower deliveries due to their internal policies, we suggest you consider the option of sending balloons or stuffed animals, which are available depending on the shipping zone and comply with all hospital regulations.

If you wish to send one of the suggested gifts to a hospital, we ask you to provide us with the following information. You can include it in the references within your delivery address:

• Full name of the hospital
• Full address of the hospital
• Full name of the recipient
• Room number and area where the person receiving the gift is located
• Recipient's job title (if applicable)

We appreciate your understanding and cooperation, as this will help us to ensure that your gift effectively reaches the recipient at the hospital, in compliance with all applicable regulations.